We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or when working with us, then you can be assured that it will only be used in accordance with this privacy statement and in compliance with European Regulations (GDPR).
We may change this policy from time to time by updating this page. You should check this page occasionally to keep updated to ensure that you are happy with any changes.
Speaking Business is part of Maria Franzoni Ltd and our registered office address is 9 Stratfield Park, Elettra Avenue, Waterlooville, PO7 7XN.
We understand that your privacy is important to you and that you care about how your personal data is used and shared online.
We respect and value the privacy of everyone who visits our training course, https://speakingbusinessacademy.thinkific.com/courses (“Our Courses”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
Definitions and Interpretation
In this Policy, the term “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Courses. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
Information About Us
Our Courses are owned and operated by Us.
What Does This Policy Cover?
As a data subject, you have the following rights under the GDPR, which this Policy
and Our use of personal data have been designed to uphold:
the right to be informed about Our collection and use of personal data;
the right of access to the personal data We hold about you (see clause 11);
the right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in clause 12);
the right to be forgotten (meaning the right to ask Us to delete any personal data We hold about you). We only hold your personal data for a limited time, as explained in clause 6 but if you would like Us to delete it sooner, please contact Us using the details in clause 12;
the right to restrict (i.e. prevent) the processing of your personal data;
the right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
the right to object to Us using your personal data for particular purposes; and
rights with respect to automated decision making and profiling.
If you have any cause for complaint about Our use of your personal data, please
contact Us using the details provided in clause 12 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the relevant supervisory authority.
5. What Data Do We Collect?
5.1 Depending upon your use of Our Courses, We may collect some or all of the
following personal and non-personal data:
5.1.2 business/company name and other information such as activities and
5.1.3 job title;
5.1.5 contact information such as email addresses and telephone number;
5.1.6 demographic information such as post code;
6. How Do We Use Your Data?
6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see clause 7 below.
6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
6.2.1 supplying Our services to you (please note that We require your personal data in order to enter into a contract with you);
6.2.2 personalising and tailoring Our services for you;
6.2.3 replying to emails from you;
6.2.4 supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time).
6.3 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
6.4 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the period that you remain as one of our members.
7. How and Where Do We Store Your Data?
7.1 We only keep your personal data for as long as We need to in order to use it as described above in clause 6, and/or for as long as We have your permission to keep it.
7.2 We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.
7.3 As such, data obtained within the UK or any other country could be processed outside the European Economic Area.
7.4 For example, some of the software we use may have been developed in the United States of America or in Australia.
7.5 We use the following safeguards with respect to data transferred outside the European Union:
7.5.1 the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union, specifically that in the UK; and
7.5.2 we comply with a code of conduct approved by a supervisory authority in the European Union, specifically that in the UK.
8. Do We Share Your Data?
8.1 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
8.2 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
9. How Can You Control Your Data?
When you submit personal data via Our Courses, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).
10. Your Right to Withhold Information
You may access certain areas of Our Courses without providing any data at all. However, to use all features and functions available on Our Courses you may be required to submit or allow for the collection of certain data.
11. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org.
12. Contacting Us